I have been a customer since 2010, as have my 2 daughters, and we have all been really pleased with the great customer service, professional custom, quality of products and the results.
Unfortunately in my case, this business put money before the client and I was made to feel belittled and upset. I previously had laser hair removal back in 2015 here and recently booked for a maintenance laser appointment and stated that I hadnt been in years when booking. When I arrived to my appointment, I was made to feel stupid and like a nuisance as I had fake tanned 2 weeks previously and therefore wasnt allowed to have laser. I was apologetic as I hadnt been reminded of this requirement. The owner was disgustingly rude and reminded me of the $300 she had potentially missed out on. This is a disgraceful way to treat a loyal customer that had referred multiple clients in the past. In view of this, I will not return and not recommend.
Staff ?owner was quite rude and unaccommodating/unprofesisonal for no clear reason.. simply because I hadn't been told all the requirements before a laser appointment however was made to pay a deposit anyway when it had to be cancelled! No apology for the lack of instructions and told I would have to pay again to rebook.. also made to feel 'stupid' because I had tanned 2 weeks ago- hadn't been told not to.. Would advise better communication from staff before appointments and just bit of common decency in this situation!
State of the art laser equipment, friendly staff, very inviting clinic, great results from the laser at the right price. I have recommended others to the clinic and they are also extremely happy with their results from laser. Thanks a bunch Veronica and team
CleanSkins Laser Clinic is an Australian Spa based in Warrnambool, Victoria. CleanSkins Laser Clinic is located at 165 Liebig St, Warrnambool VIC 3280, Australia.
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